Finally, after nearly 2 years of technical problems and overall procrastination, I’ve finally edited my footage from December 2009/Summer 2010 into “A Tour Of Detroit’s Ghetto: Part 4″. It’s officially done and posted on youtube. Enjoy!
I was watching the news last night when an interesting story about Detroit’s 911 call center came on. The following was taken from myfoxdetroit.com:
Inside Detroit’s 911 Call Center
By SIMON SHAYKHET
DETROIT – Most people will never get to see the inside of the Detroit 911 call center. So, what really happens when you call 911 from your phone? We’re asking the tough questions.
It can feel like a roller coaster. Thousands of calls for help pouring in every day.
“In 45 minutes, I’ve gotten a hundred calls,” said Annette Day.
She is one of the best. Day is also one of 16 to 20 working during a typical shift at the call center, which averages 1.7-million calls each year.
“I believe we have made several improvements over the past couple years, and we’ll continue to,” said Detroit Police Commander Russell Decrease.
The improvements, such as quality monitoring, come at a time of tough criticism; citizen reports of hour long waits and being placed on hold.
However, ask these workers and you get a different story. Their numbers show only 30-percent of the calls they get are actual emergencies. As for the rest…
“Of those 70-percent, over half of them are prank calls,” Decrease said.
Also, factor in the false alarms coming from businesses. Then consider a call on a stolen car competing with danger to human life.
“Every time another run comes in where somebody’s life or safety is in danger, that run is going to wait longer,” said Decrease. “If somebody gets the recording, they will hang up. When they hang up, they don’t realize that they instantly go to the back of the line again.”
“We do care about them. We are working hard here to help service them and get them the help they need,” Day said.
However, she admits they need more hands on deck.
“We don’t have enough operators. We don’t have enough police or EMS (techs),” said Day.
The city is hiring 15 more operators this month. They still claim a two to three minute dispatch time for life threatening calls, and less than ten minutes from that to a unit on scene anywhere.
Believe it or not, there are a few people out there who actually think Detroit is a great place to live. I’m not talking about the metro area, but the actual city of Detroit itself… crazy, right? They tell me what a great history the city has, and how it’s got lots of culture and life… that may be, I don’t argue that. Heck, every major city on the planet his it’s own culture and way of life, that’s how big cities work. But, I can tell you what most major cities in America DON’T have:
80,000 abandoned buildings
75 out of Detroit’s 135 square miles are abandoned, and area larger than the entire city of Vancouver
1 in 47 are homeless
Median home price is $6,000
Unemployment is officially 29%, but is estimated at near 50%
Unsolved murder rate 70%
Lowest high school graduation rate in he country, only 21%
Are these the kind of things that define a great city? Would you want to raise your family in this type of environment? Of course not. That’s why everyone who can afford to do so is leaving the city and not looking back. And don’t blame this on jobs, there were plenty of jobs available in the 60’s during the riots. People didn’t flee Detroit in record numbers because they didn’t have a job, they left because they no longer felt safe.
FYI, I am not going to bother listing the sources of this information… a simple google search on any of the above FACTS will provide all the proof you need. Feel free to post your crazy Detroit statistics as a comment and I will add them to this post, as there are undoubtedly tons more.